Customer Success: adoption of your learning platform

Optimal use, maximum efficiency

The implementation process is followed by the adoption and activation phase, during which you will get to work actively with the learning platform. Together with your Customer Success Manager, you will combine your learning goals and action items into a success plan. This will allow you to use the learning platform to its fullest extent, in line with the strategic (learning) objectives of your organisation.

Discover our proven implementation approach

Go-live and adoption

During this phase, we will develop learning tracks, map learning needs and optimise your L&D administration, so you can stimulate your employees as efficiently as possible throughout their learning process. You will also gain access to our Knowledge Academy, a digital user manual full of tips on how to optimally use the platform, and how to achieve your learning goals.

E-book: Ensure the success of learning in 6 steps (Dutch)

Success Reviews

Our Customer Success Managers will regularly evaluate the ways in which you use your learning platform in your organisation. Together, we will review your goals and results. If necessary, we will also propose concrete improvements.

Success Story: the Province of Gelderland (Dutch)